Its been an ordeal and not in a good way. Substandard export packaging lead to massive damage to the machine. Still waiting on parts being sent so we can replace the damaged parts and see if it works. Not happy!!
Response from supplier:
We fully understand your feelings, as the mistake of the transport company led to this loss. We are also very frustrated, for this reason we bear the loss and actively arrange for you to follow up all matters, however, we can solve the problem perfectly. Thank you very much for your support and understanding.
15 Jan 2025